Hotel Review: Hyatt Place Chicago/Downtown-The Loop

We stayed at the Hyatt Place Chicago/Downtown-The Loop for two nights to celebrate our wedding anniversary.


It cost us 12,000 Hyatt Points per night. For the Labor Day weekend, the cash cost would have been $250/night. I transferred 24,000 Chase Ultimate Rewards to Hyatt Gold Passport. At this rate, we earned roughly 2.08 cents per point. 


Prior to our stay, I tweeted at @HyattConcierge to see if we could get upgraded to a corner room. They put in the request, but noted that the hotel was sold out for the weekend. We booked the room on Hyatt Points at 12,000 per night.


Check-In Process

We checked in a little bit before the normal check in time, but there was a room available. The hotel worker acknowledge my Hyatt Platinum status and asked if we would like a late checkout. We accepted and he noted our checkout time would be 2pm.


The Room

The room was a good size. Their standard room is a King (or two queens) with a sofa bed. We definitely utilized the sofa while watching TV and even brought some deep dish Chicago pizza back to the room. We were on the 12th floor and had pretty nice view. The bathroom was a good size, but no tub just a walk-in shower (this seems to be the trend with newer hotels).

One minor grievance was that there was a rather loud “cranking” noise when our neighbors opened and closed their blinds. The sound was so loud it even woke me up in the middle of the night. 



The hotel was on the west side of the loop only a block or two from river. It was about a 15 minute walk from Millennium Park and a 5 minute walk from the one of the L train stops. There weren’t too many food options around the hotel. Well I guess there were food options, but they were mostly chain restaurants (i.e. Cosi, Dunkin’ Donuts, Chipotle, Jimmy Johns). I prefer not to eat at chain restaurants while traveling so we had to walk a few blocks to grab food.


Hotel workers were friendly. Always greeted us whenever we walked through the doors. Service was prompt. Breakfast was included with the room rate. They provided a pretty good spread and constantly restocked throughout breakfast.

Furthermore, we were on our way to Wrigley Field and we realized we needed a water bottle. We picked one out from the little refrigerated snacks and drinks near the front desk. When we went to charge it to our room, the hotel worker said don’t worry about it and gave it to us for free. Yeah I know it’s just a cheap water bottle, but it’s little things like this that go a long way. It’s nice when hotels don’t nickel and dime you for everything. Overall, we were very pleased with the room and the service provided by this hotel.