We spent the majority of our stay in Spain at The Principal Madrid Hotel. It is a beautifully decorated 5 star hotel in the heart of Madrid.
The hotel is part of the SPG – Design Hotels brand. It is a Category 5 hotel, which means it costs 12,000 points per night. With SPG award stays you get the fifth night free. Therefore, we spent a total of 40,000 SPG points on our 5-night stay.
The location is definitely ideal. It is close to Gran Via as well as many other popular tourist stops. We were pretty much able to walk everywhere we wanted to visit within Madrid. Nothing took more than a 30 minute walk.
There were a total of seven floors to the hotel. The top floor consisted of a rooftop bar, which wasn’t open during our stay. The 6th floor consisted of the hotel reception, restaurant, and lounge area. The street level entrance was on Floor 0. There was a narrow, spiral staircase at the center of the hotel. The two elevators were also pretty small and could probably only fit 3 people comfortably.
The hotel staff was incredibly friendly and helpful. When we first entered, we were greeted by the bellman who took our bags and directed us upstairs. We were then greeted by the hotel manager who asked for our name to look up our reservations. There weren’t any premium rooms ready when we checked in so we he asked if we wanted to wait or he could put us in an interior room. We opted to wait for a premium room.
We didn’t interact with the hotel staff too much after checking in. They held our bags for us the day we were leaving and also flagged down a taxi cab for us. Overall, each staff member we interacted with was friendly and accommodating.
4th Floor Room
As a SPG Gold member, we were upgraded to a “premium room”. Our room had an outward facing window and a small balcony, which was nice.
Our room was directly adjacent to a 1-bedroom corner suite. Actually, it looked like our room could also be connected to the suite of the living room. This would essentially allow the hotel to make a 2-bedroom corner suite. With that being said, the walls were pretty thin between the rooms. On multiple occasions, we could hear our neighbors and were even woken up by them on one occasion when they stumbled in at 4am.
The bed was soft and comfortable. The bathroom was nice even though it had limited counter space. One of the unique and cool features was the towel warming rack. They also provided a complimentary espresso maker and hot water heater for tea.
While we enjoyed the hotel and the location was ideal, I left feeling like we didn’t really take advantage of all the hotel had to offer. We were constantly out exploring the city or on day trips to other small towns. Also while it was nice being close to Gran Via, I think we would have preferred to be closer to the museum district. Obviously this is a personal preference more than anything else. This hotel stay was booked completely on points. It was a SPG Category 5 hotel, which means it’s 12,000 SPG points per night. However, when booking on points you get the 5th night free so it ended up costing us a total of 48,000 SPG points for 5 nights.