Surprisingly we’ve been to this lounge three times over the past four months. This is primarily due to the fact that Southwest no longer flies non-stop from SEA to SNA (Orange County) or any LA area airport. Therefore, all of our flights to Southern California on Southwest require a layover in a Northern California airport or Las Vegas.
With our companion pass, it’s hard to turn down a buy one get one free ticket. We often chose to have our layover in SJC due to the fact that there is a lounge to enjoy during the layover.
Access to Lounge
We had access to this lounge via the Priority Pass Select provided by my wife’s Chase Sapphire Reserve. The Priority Pass with the CSR allows unlimited guests for free. We also have Priority Passes from my AMEX Platinum and Ritz Carlton cards.
The lounge is open from 05:00 to 22:00. It is the only lounge at the San Jose Airport.
You can take the stairs or an elevator to get up to the lounge. It is kind of divided into three separate rooms.
The first room is a quiet/conference room that can be reserved. This room has a door, which can be shut to maintain privacy.
The second room has several wide leather chairs, a couple of tables, and some work stations. There are no TVs setup in this room. I think it is supposed to be more a quiet zone.
The third room contains a bar, fountain soda machine, and some snacks. There are also sofas, tables, and bar seating in this room as well. This room has a few different TVs setup that are usually playing news or sports. I suppose you could probably request for it to be changed to a certain channel, but I’ve never bothered.
The bathrooms are in a hallway off of the second room. In addition to the bathrooms, there is a separate shower suite, which can be used at the request of staff.
The food here is mediocre, but better than nothing. There is typically chips, veggies, fruit, and candy. The best thing that they had out one time were packets of Milano cookies! I grabbed a couple of bags to go as well.
The bartenders and staff have always been friendly and helpful during our visits. The seating is comfortable and it usually isn’t too busy. However, if you happen to be in the lounge when one of the international carriers has a flight to Asia, you might have a hard time finding a seat. There are only a handful of flights from SJC to these international destinations, but The Club at SJC is used for their premium passengers.
I wouldn’t go out of my way to visit this lounge, but it is nice to have at least have the option if you’re stuck with a layover in SJC.